Although we dislike to see any Store or Studio leave our platform, you may cancel your Store/Studio at anytime. We welcome any and all feedback that led to your decision to cancel with us. 

Any remaining balance on your account will be paid out, during the next billing cycle, even if you do not meet the normal, minimum requirements for payout. 

There is a set number of times you may cancel and/or re-open your Store/Studio per year. This is in place to protect us from those who may take advantage of the cancellation payout policy listed above. Please contact us for more information.

If you have any questions regarding our Cancellation or Store Re-Open policies, we are here to help! Please feel free to reach out to us at anytime:

Thank you so much!