Default Delivery Time

The default delivery time for orders is 28 days.

Delivery Date Options

You have the option of offering expedited delivery for your customers:

  • 14-day delivery
  • 7-day delivery
  • 72hr delivery
  • 48hr delivery
  • 24hr delivery

You can customize your price for each expedited delivery option, in the amount of your choosing.

Delivery Date Reminders

We have built in a Delivery Date Reminder that will notify you prior to the deadline of a custom clip order. This reminder will is found within "Customs" -> "Custom Clip Settings" -> "More Settings" on your iWantClips Artist Dashboard.

The reminder will notify you via email 1, 2, or 3 days (you choose) prior to your custom clip's order delivery deadline.

Delivery Date Extension Requests

We have an option to request a delivery date extension from your customer, in the event something unexpected has happened and you need a few more days. After you receive the delivery reminder, you have the option inside that clip order's details to request between 1-7 additional days time to deliver the video to your customer.

The customer will have the option of approving or declining this request.

 

If you have any questions regarding Custom Clips, please reach out to us anytime at Support@iWantClips.com

Thank you so much!